ORDER STATUS & Production Information

After you place the order, we will begin the digital mock up with your artwork. Most digital mockups take 1-2 business days (Monday to Friday) via emailed.

Our designers are available for phone appointments to discuss mock up details, if needed.

print inca’s goal is to create high quality custom orders. 

Your job is in production. Turnaround takes 7-10 business days (Monday – Friday) after you approve the mock up. The process consists of artwork conversion to digitized files, pre press set ups and trials. Our main goal is to provide great custom orders to our customers. Once order is complete, we do quality control, review order details and securely package order to ship out. 

Tracking information/number will be sent via email. You will be able to track your delivery here or through the carriers website as well. Thank you 

Check Order Status Here

You can find your order number on the invoice email you received when you placed your order. Please make sure you use the email you provided at checkout. If you have questions, please email us at: sales@printinca.com  |  323-508-3621

* We recommend you keep track of expected delivery date. We are not responsible for lost/stolen packages.

* Our carriers provide an expected delivery date, which can change due to unexpected delays. 

Important Shipping Information

• Please provide your correct address when placing an order. Include necessary details for shipping such as suite number, apartment, unit etc 

• You will be charged a return to address fee or a new shipping charge if the package is not able to be delivered to the address you provided when you placed your order

• Once you receive the tracking number, you can go to the carriers website to track your package.

UPS.com   |   USPS.com

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